Your Appointment
Each patient has Clinic space and the therapist's time reserved exclusively for the purpose of helping them to improve their well-being so it is important that you arrive in good time for your appointment so that other patients are not inconvenienced and the best use is made of the Clinic's resources.
It is acknowledged that, from time to time, patients may be unable to attend for their appointment. In this case the clinic requires that at least 24 hours notice by telephone or 36 hours by e-mail notice is given, this can be to the clinic or directly to the relevant therapist. If no, or insufficient, notice is given then a charge may be made as follows;
Less than 24 hours by telephone or 36 hours by e-mail - the full fee is payable
In the case of cancellation due to significant and unforeseen circumstances then please contact the Clinic or your therapist as soon as possible.